shipping returns
Shipping Information:
We strive to process and ship all orders as quickly as possible. Once your order is placed, you will receive an order confirmation email. Please allow [X] business days for processing. After your order has shipped, you will receive a tracking number to follow its progress.
Shipping Options:
- Standard Shipping: [Time frame, e.g., 5-7 business days]
- Expedited Shipping: [Time frame, e.g., 2-3 business days]
- International Shipping: [Time frame and any applicable regions]
Shipping Rates: Shipping costs are calculated at checkout based on your location, chosen shipping method, and the size/weight of the items in your order.
Returns & Exchanges:
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return most items within [X] days from the date of receipt for a full refund or exchange.
Return Process:
- To initiate a return, please contact our customer service team at [email/contact info].
- Items must be returned in their original, unused condition and packaging.
- Return shipping is the responsibility of the customer unless the item was defective or an error was made on our part.
Non-Returnable Items: Some items, such as [list any items that are not eligible for return, e.g., final sale items, perishable goods], are not eligible for returns or exchanges.